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I used to watch and record a program at the same time, but not any more why?

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I have a you view + box and could watch a program and record this program at the same time, but it does not work any more like this, what is wrong or is there a new setting somewere to enable or disable. My box also looks out from time to time, wherby all purchased chanels e.g. Sky and others are not anymore accessable, just not there listing stops at 255. You view+ box have to be switched off on mains a view times and eventually the box works again. Happened on a random basis.

Any clue what is wrong???

Thanks for the answeres

Karl-Heinz


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