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Not receiving all HD channels and the picture quality of all channels is not very good?!

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Hi all, 

 

I recently upgraded to the Plus package and I have found that I do not receive all of the HD channels in addition to the poor picture quality?  By poor I mean that the picture seems very pixelated and jaggy and not very nice to watch.  

 

I receive all channels when I use the Freeview tuner in my TV and I have checked the transmitters that the Youview box could be tuning into (Waltham and Sandy Heath), and both broadcast all channels and neither have ongoing maintence etc.  I have performed many re-tunes and even performed the maintence reset, re-installed software, performed multiple shut downs, and resets of the box and router and nothing has improved.  

 

My signal strength for most channels is 30-40%, with the quality being around the 100% mark. 

 

Many thanks, 

 

Jonny


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