The management team rang me this morning, told me that with the changes Karl had made to my line, things need to settle in a little so I should turn all the devices off and unplug them for 20mins and then, gets a bit technical this so stay with me....turn them back on again.
I of course follow this ingenious, never before tested, groundbreaking, hold on to your hats, it's gonna take the world by storm solution and of course it's still the same.
I'm sorry for my sarcasm, but at the end of the day, I'm paying for a service I'm not getting and the best solutions I get it lots of wierd and wonderful ways to tell me to turn it off and on again.