Re: I have recently moved house with talktalk and WiFi is painfully slow when...
Hi Ian Gould, I've checked the connection stats and the SNR is dropping very low which can affect the speed of the connection so I've made a change to a setting on the line. Is the connection ok if...
View ArticleRe: Starter channels not working
Hi Lee108, Do the channels show in the guide? Do you receive any error messages? Thanks
View ArticleRe: I had no youview box for 4 days. what rebate do I receive?
I have had no reply to this question. when is someone going to reply?
View ArticleRe: tv errors
Hi ianjw, I'm sorry to hear this. Have you had a look at the following Help Article? Resolving error IPC-6023 Thanks
View ArticleRe: free upgrade
Hi silverwill I totally agree and my Nicotine and Bacardi intake over the past few weeks will confirm my frustration, which is why I shall allow the dust to settle a bit. Shouting and agression won't...
View ArticleRe: free upgrade
Just a word to "Frosty".... Cancelling my telphone Boost package and then reinstalling it for free 24 hours later has worked. This should mean that other TT customers with a similar dilemma should be...
View ArticleRe: free upgrade
unfortunately , it seems that if you have tried and been refused it is logged and you cannot try again .so it will remain that some people will get it and others won't based purely on the luck of the...
View ArticleNo catch up or on demand
Hi. For past (and my first) 3 days have not been able to view any catch up tv or any on demand. All I get is a message saying that Sorry something went wrong and try again later. Really frustrating and...
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Re: Hi. How do I access the free box sets that the guide says are inc by...
Hi wdwcha, I've included a few Help Articles below What’s free on my YouView Box? About the TalkTalk Player Thanks
View Articleadd tv
I'm an existing customer with Internet, I looking to get plus tv is this possible and how much would it cost.
View ArticleRe: free upgrade
fre55die wrote:WELL that means that our personal info on here THE COMMUNITY !!!!! has also been hacked then by my reckoning !!!!!Hi Just saw your above post and wanted to assure you that you...
View ArticleRe: can I get my phone line checked because all my computers have started to...
Hi Nainy, I'm sorry to hear this. I've completed a line test which has detected a potential fault. Are you experiencing any issues with the voice service such as no dial tone or any noise on the...
View ArticleRe: youview box returned after contract ends!
Hi Paffe, I'm sorry for any confusion. If you had completed you contract when you changed providers then you can keep the YouView box. The emails asking you to return the box are generated...
View ArticleRe: free upgrade
There are serious levels of infighting going down in this thread aren't there!? Much of which is speculation! I agree with the suggestion that we wait, with bated breath no doubt, to see what...
View ArticleRe: (OCEs only, please) Free upgrade - wrong one
Hi Jewelie, I'm sorry to hear that you've been given the wrong free upgrade. Could you call our Loyalty Team, hopefully they'll be able to sort this out for you. Apologies for any inconvenience....
View ArticleRe: When is TT going to honour its promise to offer free upgrade? I've heard...
https://www.talktalk.co.uk/customerupgrade/
View ArticleRe: Losing access to TT youview, catch up channels and Sky channels
Hi SA2005, I'm sorry to hear this. I've completed a line test which hasn't detected a fault. Do you receive any error messages when trying to access the internet channels? Have you tried connecting...
View ArticleRe: How do I set up 'source' on my YouView remote?
Hi Nick1959, I've included a Help Article below which contains more information. TalkTalk Remote Control Guide Thanks
View ArticleRe: free upgrade
skygrowler wrote:rg2014 wrote:ferguson wrote:Suzi1 wrote:The upgrades have not really been thought out very well at all. Some customers are getting far better value than others. I think TT should have...
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